Support

Questions about your account, a payment or a member? Email us at hello@heyijustmailedyou.com and we’ll get back to you as soon as we can.

Common questions

A mail didn’t send. If we couldn’t deliver a mail, your credit comes back automatically.

How do I stop texts? Reply STOP to any of our texts, or go to Me and switch off Text me when someone mails me. You’ll still get every mail by email.

How do I stop showing up? Go to Me and press Pause my profile. You can come back any time.

How do I delete my account? Go to Me and press Delete my account. Your profile, photos and mails are removed.

Someone is bothering me. Block and report them from their profile. You can also open their profile from the mail they sent.